Terms of Service for Real Estate Social Experts
Effective Date: July 7, 2025
Welcome to Real Estate Social Experts (“RESX,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to these Terms and our Privacy Policy.
1. Services
RESX provides real estate social media marketing, consulting, lead generation, automation tools, CRM, follow-up systems, and related services. Service details and pricing are outlined in your service package or order form.
2. Eligibility
You must be at least 18 years old and legally authorized to enter binding agreements. Our services are intended for licensed real estate professionals and brokerages operating lawfully in their jurisdiction.
3. Account Setup
RESX will create your client account during onboarding as part of your service enrollment. You agree to provide accurate business and contact information to facilitate setup. You are responsible for all activity that occurs under your assigned account credentials. Please keep your login information secure and notify us immediately of any unauthorized access.
4. Payments & Billing
- Services are offered as recurring monthly or annual subscriptions with a one-year commitment.
- You authorize us to charge your payment method on file for recurring fees.
- Annual subscriptions are billed upfront and are non-refundable. No partial refunds will be issued for early cancellation.
- You may cancel at any time by emailing support@resx.com; cancellation will take effect at the end of the subscription term.
- Per California’s Automatic Renewal Law (BPC §17600), you will receive confirmation of recurring charges and cancellation instructions in writing.
5. Refund Policy
All sales are final. We do not offer refunds or prorated returns for unused portions of annual plans or early cancellations. Monthly subscriptions must be canceled prior to the next billing cycle to avoid future charges.
6. User Responsibilities
You agree to:
- Provide us with accurate listings and content.
- Maintain licenses, disclosures, and legal compliance as a real estate agent or broker.
- Use our services for legitimate, professional purposes only.
7. Intellectual Property
All RESX systems, training, software, and marketing assets are owned by RESX. Clients are granted a limited, non-transferable license to use the tools provided during their subscription period. Reproduction or distribution without consent is strictly prohibited.
8. Third-Party Integrations
We integrate with social platforms like Facebook, Instagram, LinkedIn, and others. You agree to their separate terms of use and authorize RESX to manage campaigns on your behalf.
9. Confidentiality
Both parties agree to protect and not disclose any confidential or proprietary information shared during the course of the engagement.
10. California Consumer Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect.
- Request access to or deletion of your personal information.
- Opt-out of the sale of personal information (note: we do not sell your data).
To exercise these rights, contact: privacy@resx.com
11. Service Changes and Termination
RESX may update or modify services at any time. Either party may terminate services at the end of the agreed-upon commitment period. Early termination does not entitle you to a refund of fees already paid.
12. Disclaimer of Warranties
Services are provided “as is” without warranties of any kind. While we use best practices, we do not guarantee specific leads, results, or income.
13. Limitation of Liability
To the maximum extent permitted by law, RESX is not liable for indirect or consequential damages. Our total liability under these Terms will not exceed the fees you have paid us in the past 12 months.
14. Indemnification
You agree to indemnify and hold RESX harmless from any claims or liabilities arising from your misuse of our services or violation of these Terms.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict of laws. All disputes shall be resolved in the state or federal courts located in Orange County, California.
16. Entire Agreement
These Terms, along with our Privacy Policy and any signed agreements, constitute the full agreement between you and RESX.
17. Contact Information
Questions or concerns? Reach out:
Real Estate Social Experts
Attn: Terms of Service
20855 Ventura Blvd, Suite 10A, Woodland Hills, California 91364